Social Desire

Interview with Erik Qualman on Social Media Optimization

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Next month from December 8th thru December 12th is the Search Engine Strategies Conference in Chicago, IL. SES Chicago is the only major Search Marketing Conference and Expo in the Midwest and I’m fortunate enough to not only be attending but to be doing a couple Pre-Show interviews. Today I’m interviewing Erik Qualman.

Erik Qualman is a Search Engine Watch Expert and the Global VP of Online Marketing for EF Education. He’s also an acclaimed fiction author. Erik will be speaking on the Social Media Optimization panel along with Liana Evans and Jonathan Ashton. This is going to be an awesome session to attend if you are a search marketer. Join me….. I’m attending.

Q: Why Should a business worry about Social Media Optimization?

A: If you knew what you do now back ten years ago in the Search Engines (SMO) you would be a multi-millionaire and ranked #1 for some popular keywords (mortgage rates, vacation packages, etc.). A similar opportunity has arisen with Social Media. It is a new frontier and there is some huge opportunity for those that move quickly and know what they are doing. Users are already starting some of their searches directly in Social Media (e.g. YouTube has taken over the #2 spot from Yahoo! in terms of searches). Also, the traditional Search Engine result pages (SERPs) have many social media placements listed high. For example if you perform a search for “John Deere” the #3 organic listing in Google is for the John Deere Wikipedia page.

Q: Many businesses don’t understand Social Media & therefore don’t want to invest their time, energy & money into Social Media Marketing. What would you say to these businesses to get them to understand the importance of SMM and SMO to their Company?

A: Look at Barack Obama’s successful use of social media to create his “brand” from the bottom up. I believe his success speaks volumes to the power of Social Media. President 2.0

Q: If you were only able to offer one tip regarding Social Media Optimization…. what would it be?

A: A business that tries and fails will be much better off than a company that does nothing.

Q: Are there any Social Media Optimization techniques that you feel businesses should avoid?

A: Business should avoid trying to make everything perfect before launch. The key is to get something out there and then adjust based on the social graph’s response. Also, it’s important for companies to not try and be on every network at once. Select the social media placement that has the highest potential for success and learn and build from there. It’s okay if you are only on MySpace and not Facebook, or vice versa.

Q: How can a business measure whether their Social Media Optimization techniques are working….. whether it is the SMO that is bringing more business/sales?

A: The best approach is to take a new or limited marketing supported product and show success (i.e., you know the success came from SMO as that is all you were running). There are also many free and robust tracking tools out there that can show where the volume is coming from. For example I know that some business I’ve spoke with now receive 20% of their organic traffic from Facebook.

This is just a tiny taste of what you would be getting if you attend the Social Media Optimization session at SES Chicago. Find out more information on this session and the other sessions at SES Chicago by checking out their detailed website.

Posted in Conferences, Interviews, Social Media, Social Media Marketing | 3 Comments »

How to Set up a Professional Twitter Profile

Twitter is an awesome Social Media tool for businesses. For those who are beginners at Twitter you should know that it is a great way to connect with not only other business owners in your niche, but it is also a superb way to converse with your customers and potential customers.

But, in order to connect with these business owners and consumers they need to be following you on Twitter….. following your conversations. If a member of the Twitter community is not following you they can not hear you. So, in order for Twitter to work effectively you need to get members to follow you.

One sure fire way of NOT getting any followers is to use the Twitter default avatar. And, using the default Twitter profile page isn’t that much better. For many people when they see the default avatar they think its one of a few things….

1. A computer bot - not a real person
2. A member that doesn’t take the community seriously
3. A brand new member that just hasn’t had a chance to add the avatar

To put the importance of an avatar in perspective think of it this way… an avatar is a visual symbol of you or your company.

Some people are very visual. In order for these visual thinking people to remember you or your business they will probably have an easier time remembering your avatar. So, having an avatar that is something other than the default avatar is extremely important.

As a continuation of my "Basic Tips of Adding Social Media to your Business" here is a tutorial for how-to set up a Professional Twitter Profile in Minutes….

How to set up a Professional Twitter Profile in Minutes

Posted in Social Media, Social Media Marketing, Social Networking, Tips and Tutorials, Twitter, Videos, Web 2.0, Web 2.0 Basics | 9 Comments »